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In the event that the owner or occupant of any retail or wholesale business, residential unit, office, church, public building or establishment shall exhibit to the Town Treasurer a signed written contract with a private garbage collection business, providing for the collection of garbage, ashes and trash, then said owner or occupant shall be relieved of the payment of any of the aforementioned monthly fees for the term of said contract.
Commercial customers may have an electric meter, an electric demand readout, and possibly two water meters depending on the size of the water line & usage requirements.
If you continue to encounter errors please feel free to contact the Department of Finance for further assistance.
Please bring your vehicle registration showing your Town of Front Royal address to the Department of Finance to obtain a decal. There will be a fee up to $25.00 for obtaining the decal and all delinquent taxes must be paid before the decal can be issued.
Vehicle decals may be transferred for $1.00 if the old decal is brought in, even if the decal is partially mutilated during removal. All delinquent taxes will need to be paid before a decal can be transferred.
Both words are used to describe "clean" rainwater entering the sanitary sewer system but they refer to different ways that the water gets into the system. Inflow means water that enters through improper connections (i.e. gutter downspouts tied into sewer lines), or surface openings (i.e. broken cleanout covers, manhole lids). Infiltration refers to ground water that gets into the system through cracked or broken pipes below the ground.
Everything in the sanitary sewer system goes to the Town's wastewater treatment plant. The size of the treatment plant, as well as all the pipes in the sewer system, are sized based on the number and type of customers connected to that system. The Town recently completed a $40 million dollar upgrade of their wastewater treatment plant to increase its capacity to 5.3 million gallons per day. However, even with this expansion, the plant can receive more wastewater than it can handle during heavy rains. People don't use their sinks and toilets more when it rains, so all that increased flow in the sewer system is coming from inflow and infiltration. If the sewer pipes or the treatment plant receive more flow than they can handle, then untreated sewage backs up into houses and overflows into streets and streams.
No. Sump pumps are designed to collect ground water from around basements and foundations and that water is considered "clean" and does not need to be treated like sewage. Sump pump lines should drain to your yard - away from your foundation - or to the street.
No. Roof downspouts, like sump pump lines should drain to the yard - away from the foundation - or to the street. During a 1" rainfall event, an average sized roof can produce five times as much runoff water as a family of four would use in a day.
Check your gutter downspouts and/or sump pump to make sure they are not connected to the sewer pipe that runs from your house to the street. If your downspouts go into the ground and you don't see water flowing into the yard or through the curb when it rains, there's a chance they are connected to the sanitary sewer. You should always know where your sump pump drain is so you can keep the end of the pipe clear and avoid backups that may damage the pump. Also, if you know where the cleanout is on your sewer service line, make sure it has a tight fitting lid on it to keep rainwater out.
The Town regularly performs the following inspection and reduction measures:
Contact the Community Relations Office between 8:00 a.m. and 4:00 p.m., Monday through Friday, by phone at 540-631-2763, or email at firstname.lastname@example.org.
Go to the Town Administration Building located at 102 East Main Street between 8:00 a.m. and 4:30 p.m., Monday through Friday.
Fingerprints are taken at the Warren County Court Holding facility located at 8 East Jackson Street, Front Royal, Virginia 22630. Scheduled days and times for fingerprinting are:
If you believe the Town has caused personal injury or property damage, please contact the Risk Management Department, Laura McIntosh, Risk Manager, at (540) 631-2736. You may fax the details of your claim to (540) 631-9006, or send an email to email@example.com. Please provide your name, address and daytime telephone number. In order to file your claim accurately the Town will need the date, time and place of the alleged loss, and a brief description of the circumstances. If there are witnesses, please provide the names and telephone numbers, and also all copies of documents which support your claim for damages (estimates of damage, medical bills, police incident report, pictures, etc.) If you prefer to make your claim in person, you may visit Town Hall at 102 East Main Street. The Risk Management Department is located on the second floor. Please have all documentation with you so that we may file your claim in a timely manner.
The Town generally is not responsible for damage caused by "acts of nature" (i.e., storms, weather damage, cracks in sidewalks, potholes in roadways, flood damage) unless the Town has been given notice that a hazard exists and does not repair the damage in a reasonable period of time. We recommend filing a claim under your auto insurance policy. If you have a question regarding Risk Management, please contact Laura McIntosh, Risk Manager, (540) 631-2736.