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The United State Postal Service is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. Some Town of Front Royal utility account holders are experiencing delays in mailings. At this time the Town of Front Royal will NOT disconnect utility service due to non-payment of a utility account. Additionally, the Town will NOT assess late fees or penalties for balances on utility accounts. The Town will continue to mail utility bills and applicable delinquent notifications.
The Town would like to remind our citizens of the alternative options for conducting business other than mail.
• By Website - https://frontroyalva.com
• By Telephone – Please call the Finance Department 540-635-7799
• By Drive-Thru
• Drop boxes – drop boxes are located on the outside of the building just before the drive-thru window and near the front entrance of Town Hall
Thank you for your understanding and cooperation in this matter.