About Us

The Department of Energy Services provides electrical services for almost 8,000 customers in the Town of Front Royal and Warren County. The Town has been providing this service for over 123 years while providing the best reliable service in the Shenandoah Valley.

The Town of Front Royal is one of sixteen municipal electric systems in Virginia and is one of over 2,000 municipal-owned systems in the United States. The Energy Resource Department is a self supported enterprise fund, with our total costs for operation derived through our electric rate structure.
Energy Services Department work on an electrical pole.

Organizations


The Town is also actively participating in both Federal and State legislation to maintain the safest, most reliable and economical cost available for our customers to keep rates low. We are active members in the following organizations:

  • Municipal Electric Power Association of Virginia (MEPAV). http://www.mepav.org/
  • American Municipal Power - Ohio (AMP-Ohio). http://www.amppartners.org/home
  • American Public Power Association (APPA). https://www.publicpower.org/
  • ElectriCities. https://www.electricities.com/
  • International Municipal Signal Association (IMSA). https://www.imsasafety.org/

Our Mission


The operation of an electrical system is a twenty-four hour, 365 day a year job. We strive to keep your lights on and your power outages to a minimum. Even during the worst conditions be assured that your friends and neighbors at the Energy Services Department will be working hard to restore your power.

Our mission is to provide the best quality power and customer service while keeping the price low and service interruptions to a minimum. If you have suggestions or questions, please do not hesitate to contact us.