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Water and Sewer Line Maintenance
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The Water and Sewer Line Maintenance Division is responsible for the installation and maintenance of all water and sewer mains, manholes, service connections and fire hydrants in the Town Utility Service Area. Other responsibilities include:

* Routine cleaning and inspection of more than 65 miles of sewer lines

* Assistance with customer sewer backups

* Repairing water breaks

* Inspections of sewer systems aka/ Infiltration and Inflow (I & I)

* Routine hydrant flushing

* Connections of water and sewer service

I & I is the introduction of groundwater or stomwater into the sanitary sewer collection system. This additional water in the sewer system reduces the carrying capacity of the sewer lines, which results in surcharging of the system. Sewer backups and unnecessary treatment of "clean" water at the Wastewater Treatment Plant results from I & I. To detect locations where "clean" water enters the sewers is performed by both "smoke testing" the lines and visually inspecting them with a video inspection device.

icon Sanitary Sewer Backup Form

Due to temperature fluctuations, breaks in the Town's water mains may occur. These primarily occur during very cold periods, but warm, dry conditions can also result in breaks due to the ground shifting or settling. Break repairs usually take six to eight hours after the break has been identified. Water service could be interrupted.

During hydrant flushing customers may experience very low water pressure and/or discoloration of water.

If you have questions or concerns regarding water and sewer line maintenance, please contact DES, Monday - Friday, 7:00am - 3:30pm at (540)635-7819. DES is located at the Walter M. Duncan Public Works Center & Property Yard at 800 Crosby Road.


Last Updated ( Thursday, 27 February 2014 19:55 )