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How do I file a claim for damages against the Town?

If you believe the Town has caused personal injury or property damage, you may file a claim by completing the Town's form stating the date, time and place of the alleged loss, and a brief description of the circumstances. You should include the names and telephone numbers of any witnesses, and copies of documents which support your claim for damages (estimates of damage, medical bills, police incident report, etc.). The letter should also contain your name, address and daytime telephone number.

Mail the claim letter to: Sue McIntosh, Risk Manager


What happens when I file a claim?

The claim and supporting documentation will be reviewed by the Town’s Risk Manager and the Town’s insurance carrier. You will be contacted by a claims adjuster. The Town's policy, supported by state law, is to approve only those claims in which the Town is negligent in some way.

My car was damaged when it hit a big pothole. Can I file a claim for that?

The Town generally is not responsible for damage caused by "acts of nature" (i.e., storms, weather damage, cracks in sidewalks, potholes in roadways, flood damage) unless the Town has been given notice that a hazard exists and does not repair the damage in a reasonable period of time. We recommend filing a claim under your auto insurance policy.


If you have a question regarding Risk Management, please contact Sue McIntosh
Last Updated ( Friday, 08 February 2013 20:35 )