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FAQ
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Who Do I Call if I have an Emergency Related to Water, Wastewater, Sewer Backup or Water Flowing During Periods of No Rain?

Should you experience a problem with the water delivery, wastewater collection, sewer backup, or the the flowing of water during periods of no rain, please contact DES Monday - Friday, 7:00am - 3:30pm at (540)635-7819 or the Police Department after hours at (540)635-2111.

How Do I Request Utility Service?

If you need to establish utility service at your residence and/or business, please contact the Finance Department Monday - Friday, 8:00am - 5:00pm at (540)635-7799. The Finance Office is located in the Front Royal Administration Building, 102 E. Main Street.

How Do I Address Concerns Pertaining to My Excessive Water Bill?

If you water usage on your utility bill seems too high, please contact the Finance Department. The Finance Department is open Monday - Friday, 8:00am - 5:00pm at (540)635-7799. The Finance Office is located in the Front Royal Administration Building, 102 E. Main Street.

What Is the Procedure if I Want to Fill My Pool?

If you are planning to fill your pool using Town water, please contact the Finance Department PRIOR to filling the pool, Monday - Friday, 8:00am - 5:00pm at (540)635-7799. The Finance Office is located in the Front Royal Administration Building, 102 E. Main Street.

Does the Town Have a Recreational Vehicle Dump Station?

The Town's Wastewater Treatment Plant can receive recreational vehicle wastewater Monday - Friday, 8:00am - 6:00pm. The Dump Station is located on Manassas Avenue. Dump tickets must be pre-purchased at the Finance Department, Monday - Friday, 8:00am - 5:00pm at (540)635-7799. The Finance Office is located in the Front Royal Administration Building, 102 E. Main Street.

Does the Town Accept Residential Septage?

The Town's Wastewater Treatment Plan can accept residential septage from permitted septage haulers. Permits are issued through the Warren County Administrator's Office located in the Warren County Government Center at 220 N. Commerce Avenue and can be reached at (540)636-4600.




Last Updated ( Monday, 31 March 2014 15:11 )