The Town understands that everyone is faced with personal hardships from time to time. If you find yourself unable to pay a utility bill, please do not wait until the payment is due to ask for help. Contact us as soon as possible by telephone, email or a personal visit to the Department of Finance.
We can try to find an accommodation for your situation or refer you to an agency that can help you. Please feel free to call the Department of Finance at (540) 635-7799 to speak with a Customer Service Specialist or email here with your payment arrangement request. A confirmation number will be provided for your records.